- Editorial3.00
- Trustpilot1.50 (53 reviews)
- Google Play2.70 (58 reviews)
LyzeScore™2.55
Betrino Casino Review
Betrino scores 2.55/5.00 in LyzeScore™ and is recommended for its mammoth games library (6,499) and accompanying sportsbook and bingo channels. Eleven different payment methods are accepted (PayPal, Pay by Mobile, etc.).
Betrino looks and navigates the same as ProgressPlay's other brands, so the user experience is basically the same, while their customer support provision could be improved.
| Regulator | Gambling Commission |
|---|---|
| Game Categories |       |
| Minimum Deposit | £10 |
| Payment Methods |            |
| Opening Hours | 7 Days a week, 24/7 |
- Massive gaming library, including sports betting and bingo
- Wide payment coverage
- Various casino promotions
- Awkward integration of sportsbook
- Templated user interface by Progress Play
- No advanced game search filters
- Withdrawal fees
| Regulator | Gambling Commission |
|---|---|
| Owner | ProgressPlay Limited |
| Founded | 2020 |
| Complaints | To be handled by the support. If unsatisfactory, escalate to ADR. |
| Responsible Gaming | Age verification, Deposit Limits, Loss Limits, Time-out, Self-exclusion, etc |
| Minimum Deposit | £10 |
|---|---|
| Deposit Fee | No fee |
| Minimum Withdrawal | £2.50 |
| Withdrawal Fee | 1% up to £3 |
| Total Games | 6,499 |
|---|---|
| Total Slots | 4,562 |
| Total Live Casino | 1,130 |
| Game Categories | |
| Exclusive Games |
No
|
| Game Demo |
No
|
| Support Channels | |
|---|---|
| Opening Hours | 7 Days a week, 24/7 |
| Response time chat | Instant |
| Response time email | 3 hours |
| Has FAQ |
Yes
|
Our Editorial Ratings on Betrino - 3.00/5.00
| Bonus | 3 |
|---|---|
| Casino Library | 4 |
| RTP Settings | 3 |
| Safety | 3 |
| Payment Methods | 3 |
| Customer Support | 2 |
| Design & Usability | 3 |
| Overall | 3 |
Established in 2020, Betrino is something of an 'off the shelf' operator powered by the ProgressPlay network.
And that brings both pros and cons. These brands have excellent game libraries, with a huge selection of slots and a live casino of such scale you won't find many bigger or better.
Betrino also welcomes eleven different payment methods, so it's likely that every player will be satisfied. It's a notable option if you want to deposit by mobile bill. However, withdrawals can be slow and also come with fees.
Like most of the ProgressPlay brands, Betrino could do with a facelift. That said, it's easy to navigate thanks to a sensible menu system, with everything you need available via a couple of taps of your screen.
But the lack of a strong game filter is a real problem with a game library of this size, so finding new games - rather than just typing in the names of your old favourites - is difficult.
And, not unusually these days, customer support is lacking. There's no phone option, live chat is initially gatekept by a bot and emails can take a few hours to get a response.
All things considered, Betrino is worth registering with because it offers a fundamentally very strong gaming experience - you'll just have to put up with their other quirks along the way.
Betrino Casino Overview
Betrino is part of the ProgressPlay network, and that's good news in terms of the number of games available - at the time of writing, they were literally one short of 6,500.
That lobby is made up of 4,500+ slots and nearly 100 table games, as well as a 1,100+ strong live casino that is one of the largest you will find amongst UK operators.
You'll also find a sizable selection of 'casual' games, which includes 200+ variants of Crash - again, many more than the industry average.
Betrino also provides a dedicated sportsbook powered by BetConstruct, which is a bit clunky and doesn't have the nicest of navigation. But all of the key sports, events and markets are available.
And with a separate bingo channel as well, pretty much every player under the sun will find something to like at Betrino.
Live casino
Payments
Bingo
Slots
Sportsbook
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RTP Profiling
We check the RTP of a handful of popular slots and also work out an average rate for each casino we review. Why? So you can assess the RTP settings of an operator before you take the time to register.
Here's a sample of what to expect from Betrino:
- Gates of Olympus (Pragmatic Play) - 94.50%
- Tome of Madness (Play'n GO) - 92.00%
- 777 Super Strike (Red Tiger) - 92.00%
Having the choice of three RTP settings, Betrino have opted for the middle level for Gates of Olympus and Tome of Madness, but the bottom level for 777 Super Strike.
So we can describe the RTP of Betrino to be average at best.
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Game Navigation
Betrino utilise the standard ProgressPlay software in their casino and sportsbook.
The end result is a nice enough navigation, with games split into descriptive categories.
There is a search filter, however this is limited to game name and provider. So, if you prefer to find games via RTP, volatility, min bet, etc., you're out of luck here.
Instead, you'll find yourself doing a lot of horizontal scrolling of thumbnails unless you know exactly which game, or at least the provider, you want to play.
Betrino Sign up Bonus & Casino Promotions
In addition to their welcome bonus, Betrino offer their players various ways to claim free spins... although, in reality, we could question whether these are truly 'free'.
Promotions like Mystery Box and their Wheel Prizes can deliver free spins, but you have to make a deposit - usually a minimum of £20 - before you can claim the promo.
We should give them credit for what constitutes a monthly reload bonus, which provides bonus funds and/or free spins when topping up your account.
Betrino also have a rewards programme, redeeming points earned through play in their store. Complete missions, climb leaderboards, level up... basically, the more you play the better your rewards are likely to be.
And don't forget that welcome offer, which - although subject to change - usually amounts to a 100% bonus on your first deposit.
| Casino | Welcome Offer | Bonus Code | Get Bonus | |
|---|---|---|---|---|
| | Casino Offer 100% Welcome Bonus up to £50 | No code required | Get Bonus | New Players Only. Wagering occurs from real balance first. 10x wager the bonus money within 30 days. Contribution may vary per game. Available on selected games only. The wagering requirement is calculated on bonus bets only. Bonus offer and any winnings from the offer are valid for 30 Days from receipt. Max conversion: £50. Min Deposit £20 required. Limited to 5 brands within the network. Withdrawal requests void all active/pending bonuses. Excluded Skrill and Neteller deposits. Full Terms apply. |
Wagering Requirements
The wagering requirements on Betrino's promotions are usually 10x, so technically they're bonus spins rather than 'free'.
However, the good news is that these are non-sticky, which essentially means you can withdraw any winnings made from them.
You should know that some of Betrino's promotions have a maximum win limit imposed. This ranges from £20 to £50, depending on the offer claimed.
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Midweek Wheel of Spins
Players that deposit £20 or more on a Wednesday can turn the Midweek Wheel of Spins.
You will randomly be awarded between 5-500 free spins, with Betrino even publishing a 'percentage of winning' chart in their T&Cs.
As a disclaimer, you have a 65% probability of winning 20, 30 or 45 free spins, but a 1% chance of getting the full 500.
-
Weekend Wheel of Prizes
This is basically the same as the Midweek Wheel of Spins, but this time the promo applies from midnight on Friday to 23:59 GMT on Sunday.
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Mystery Box
Deposit £20+ on any day between Monday to Thursday to receive a Mystery Box.
Contained inside will be a selection of between 25-100 free spins.
There's a 73% chance you'll get either 25 or 35 free spins, while the probability of landing all 100 is 0.94%.
VIP/Loyalty Program
The Betrino loyalty scheme is a store-based promotion. The more points you earn, the 'better' the prizes you can claim from the rewards shop.
There's three avenues via which you can claim loyalty points:
- Missions - complete the missions set by Betrino, e.g. claiming a bonus or trying out a specific game.
- Badges/Levelling Up - you earn points every time you play. This unlocks achievement badges and enables you to climb through the loyalty levels.
- Leaderboards - you can track your progress on the loyalty leaderboard. Additional prizes are available if you finish in a high position in the rankings.
Betrino Payment Methods
There are eleven payment methods that you can use at Betrino: all eleven can be used for deposits, with nine of those options available for withdrawals.
The minimum deposit range is £10-£2,500, while no maximum withdrawal is specified. The minimum withdrawal is £2.50.
Withdrawal speeds vary per payment method, while readers should be aware that payout requests incur a 1% fee (up to a maximum of £3).
| Payment Methods | Min Deposit | Max Deposit | Fees | Deposit Time | Triggers Bonus |
|---|---|---|---|---|---|
 Visa | £10 | £2,500 | No fee | Instant | |
 Mastercard | £10 | £2,500 | No fee | Instant | |
 PayPal | £10 | £2,500 | No fee | Instant | |
 Skrill | £10 | £2,500 | No fee | Instant | |
 Payz | £10 | £2,500 | No fee | Instant | |
 Neteller | £10 | £2,500 | No fee | Instant | |
 Apple Pay | £10 | £2,500 | No fee | Instant | |
 PaysafeCard | £10 | £2,500 | No fee | Instant | |
 Pay by Bank | £10 | £2,500 | No fee | Instant | |
 Pay by Mobile | £10 | £40 | No fee | Instant | |
 Neosurf | £15 | £2,500 | No fee | Instant |
| Payment Methods | Min Withdrawal | Max Withdrawal | Fees | Withdrawal Time |
|---|---|---|---|---|
| Visa | £2.50 | Not specified | 1% up to £3 | 3-7 days |
| Mastercard | £2.50 | Not specified | 1% up to £3 | 3-7 days |
| PayPal | £2.50 | Not specified | 1% up to £3 | 3-7 days |
| Skrill | £2.50 | Not specified | 1% up to £3 | 1 day |
| Payz | £2.50 | Not specified | 1% up to £3 | 3 days |
| Neteller | £2.50 | Not specified | 1% up to £3 | 1 day |
| Apple Pay | £2.50 | Not specified | 1% up to £3 | 3 days |
| PaysafeCard | £2.50 | Not specified | 1% up to £3 | 1 day |
| Pay by Bank | £2.50 | Not specified | 1% up to £3 | 1 day |
Betrino Mobile App
You can download the Betrino mobile app to your Android device, if you want a dedicated option.
However, there's no Betrino iOS app available at the time of writing.
On the plus side, the Betrino mobile browser site does resize nicely for smaller screen devices, although - as mentioned already in this review - you'll need your scrolling finger at the ready to browse through the huge library of games.
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Betrino
Android
Betrino Customer Support
| Chat |
Yes
|
|---|---|
| [email protected] | |
| Phone |
No
|
| Opening Hours | 7 Days a week, 24/7 |
One of our bugbears of live chat support these days is being greeted by an AI bot, who is able to answer only the most generic of questions.
In my testing, I was eventually passed on to a human operator, who dealt with the query efficiently within a few minutes. But why did I have to go through the rigmarole of having to pass the AI gatekeeper first!?
The live chat is staffed 24/7, while emails are sent to an external service - Instant Game Support - and answered swiftly within a few hours.
Betrino Responsible Gaming
New players at Betrino receive a comprehensive email about their responsible gaming tools and procedures, so it's worth giving this a read if you do register.
For now, here's a quick glimpse of the tools you can use to help budget and manage your play safely:
- Limits - you can set a limit on how much you deposit and stake, with loss limit protection also available.
- Reality Check - this acts as an on-screen reminder when your session time limit (if set) is reached.
- Time Out - if you want to temporarily stop playing, a time out will close your account for your preferred timeframe.
- Self-Exclusion - this will block you from your account permanently.
It's easy to implement any of these options. Click the main menu, select the 'Account' dropdown and then tap 'Play Responsibly'.
Betrino is operated by ProgressPlay, a white label group that is fully licensed by the UK Gambling Commission. They were sanctioned by the regulator in May 2025.
FAQs
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User Reviews
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