- Editorial4.00
- Users5.00 (1 reviews)
- Trustpilot1.30 (6.8k reviews)
- App Store4.70 (451k reviews)
- Google Play4.60 (263k reviews)
LyzeScore™3.93
bet365 Casino Review
bet365 scores 3.93/5.00 in LyzeScore™ and is recommended for its superb usability (incl. advanced search filters, quick access to game info, etc.), 3,894 casino games, and superior sportsbook, as well as Revolut Pay/PaysafeCard/G Pay support (min £5).
The casino has been operating for many years and is a solid choice for players who prefer well-established brands.
| Regulator | Gambling Commission |
|---|---|
| Game Categories |       |
| Minimum Deposit | £5 |
| Payment Methods |           |
| Opening Hours | 7 Days a week, 24/7 |
- One of the most recognised and reliable brands globally
- Experience-focused interface with advanced game filtering tools
- Massive jackpots available and an extensive game library
- Fast withdrawals across several methods (based on our tests)
- No VIP scheme available for all players
| Regulator | Gambling Commission |
|---|---|
| Owner | Hillside Sports & Gaming |
| Founded | 2000 |
| Certifications | Hillside (UK Sports) ENC |
| Complaints | To be handled by the support. If unsatisfactory, escalate to ADR. |
| Responsible Gaming | Age verification, Deposit Limits, Loss Limits, Time-out, Self-exclusion, etc |
| Minimum Deposit | £5 |
|---|---|
| Deposit Fee | No fee |
| Minimum Withdrawal | £5 |
| Withdrawal Fee | No fee |
-
Visa -
Mastercard -
Apple Pay -
Revolut Pay -
Google Pay -
PaysafeCard -
PayPal -
Trustly -
Pay by Bank -
Bank Transfer
| Total Games | 3,894 |
|---|---|
| Total Slots | 3,317 |
| Total Live Casino | 162 |
| Game Categories | |
| Exclusive Games |
Yes
|
| Game Demo |
Yes
|
| Support Channels | |
|---|---|
| Opening Hours | 7 Days a week, 24/7 |
| Has FAQ |
Yes
|
Our Editorial Ratings on bet365 - 4.00/5.00
| Bonus | 4 |
|---|---|
| Casino Library | 3 |
| RTP Settings | 3 |
| Safety | 5 |
| Payment Methods | 4 |
| Customer Support | 4 |
| Design & Usability | 5 |
| Overall | 4 |
Not many online casinos we have reviewed have managed to get as high a score as bet365. This isn't a surprise, though. While being an independent operator, the brand has been around for a long time, and it has grown into one of the biggest betting sites and online casino brands internationally. It ticks all the boxes pretty well, including advanced game filters and quick access to key game details.
A list of top payment methods is available, and based on our tests, this casino pays out winnings quickly with many methods. There are promotions for new and existing players, and the casino has a mobile app with high ratings. The customer support is easy to reach, and the quality of the service meets the expected standards.
One of the cons at bet365 is that it doesn’t offer a VIP program for all players. It also doesn’t receive a full 5-star rating because, based on our database, there are casinos that offer more games than bet365, even though its game selection is already quite large.
However, bet365 still ranks as one of the best online casinos in the UK on our editorial score. Its overall score remains high, so it currently holds a strong position in our rankings.
bet365 Casino Overview
bet365’s game selection covers about 3,894 online casino games. Most of the library is made up of slots, with more than 3,300 titles available at the time of writing. Players will also find a solid range of table games, live casino options, and over 60 different instant games. Thanks to the brand’s popularity, bet365 also offers a selection of exclusive games not found at many other casinos.
The game library includes many well-known slots and live casino titles. Popular slot games from Pragmatic Play include the Big Bass series, such as Big Bass Bonanza and Big Bass Splash. Players can also access crash-style games like Red Baron and Velocity.
For live casino fans, bet365 offers crowd favourites like Lightning Roulette, Crazy Time, Dragon Tiger and more, all available directly through its live dealer section.
As you may know, sports betting is also very popular at bet365. We believe they use their own sportsbook software, which is widely recognised as the best on the market.
Account
Wallet
Casino Lobby
Game Search
Game Filter
Live Casino
-
RTP Profiling
When it comes to RTP and house edge, bet365 has an RTP that is at the market average, in our view. They used to offer the best RTP settings across game studios, but as almost all casinos have done so after the tax hike in April 2026, bet365 also seems to have opted for lower settings.
The average is 94.06% according to these games:
- Gates of Olympus (Pragmatic Play) - 94.50%
- Tome of Madness (Play'n GO) - 94.52%
- 777 Strike (Red Tiger) - 94.78%
- Le King (Hacksaw) - 92.52%
- Money Train 4 (Relax Gaming) - 94.00%
-
Game Navigation
bet365 also stands out for its game filtering tools. Players can sort games by name, provider, game type, theme, bonus features, and even volatility and RTP. There is also a voice search option, which is not found at many other online casinos.
You can also check the game's RTP, volatility and other details from the [i] icon in game thumbnails. This seems like a small thing, but it adds a lot of transparency and convenience for users, since not every casino wants to display the RTP upfront.
These two points alone make the bet365 platform superior to all other casinos.
bet365 Casino Sign Up Bonus & Casino Promotions
bet365 offers a variety of opportunities for users to earn bonus rewards in Casino, Live Casino, Poker, Free to Play, and Sports categories.
For new players making their first deposit, bet365's welcome bonus is available. To get this offer, players need to register, deposit at least £10, and follow the steps outlined on the promotion page. The offer must be completed within 30 days of registration.
The free spins included in this welcome offer can be used on selected slot games: Book of Horus, Curse of the Bayou, Magic Forge, and Wrath of the Deep.
| Casino | Welcome Offer | Bonus Code | Get Bonus | |
|---|---|---|---|---|
| | Casino Offer 10 Days of Free Spins - Up to 500 Spins | No code required | Get Bonus | Min. £10 in lifetime deposits required. Offer must be claimed within 30 days of registering a bet365 account. Select prizes of 5, 10, 20 or 50 Free Spins; 10 selections available within 20 days, 24 hours between each selection. Max. prize, game restrictions, time limits and T&Cs apply. |
Wagering Requirement
The bet365 welcome offer is free spins with no wagering requirements. This means that spin winnings don't carry any turnover requirement and are credited to your withdrawable cash balance.
While the welcome bonus is usually a good place to assume the casino's default stance on wagering requirements, you should always make sure to read the terms and conditions of each promotion.
-
Jackpot365
Jackpot365 is bet365's new progressive jackpot feature. The feature is enabled on their selected popular games. When entering these games, you'll be asked to opt in to participate. Once it's activated, your stake increases by 10p per spin for a chance to win a jackpot!
-
Poker & Bingo Promotions
Aside from the casino and live casino promotions, bet365 caters to poker and bingo players with a pool of unique campaigns. These are popular niches, and yet not all casinos have as many dedicated options as bet365 does.
-
Daily Prize Matcher (Free to Play)
Once you become a regular player at bet365, you will also qualify for their Free-To-Play promotions, which literally don't require buy-ins to take part in. The promotion offers chances to win cash, free spins or golden chips.
To participate, you just need to open their free-to-play Prize Matcher game, reveal 3 tiles every day at 17:00, and collect matching symbols.
VIP/Loyalty Programme
There is no VIP or loyalty program available to players at bet365. Instead, we recommend checking the current promotions. You will also most likely receive occasional campaigns through their marketing channels should you opt in to them.
bet365 Payment Methods
bet365 offers several convenient ways to move money in and out of your account. Available bet365 deposit methods include debit cards, instant bank transfers, PayPal, and Paysafecard. They are also now one of the few casinos with Revolut Pay on the market.
Deposits are processed instantly with all methods, except for wire transfers, which can take between 2 and 10 banking days. bet365 is also considered a £5 minimum deposit casino, as most payment methods support one-time deposits from this amount.
Withdrawals at bet365 are generally smooth and fast, with a maximum processing time of up to 4 hours across payment methods. We can actually vouch for their quick payout times. Our withdrawal tests showed outstanding results, with payouts processed even faster in practice. This relatively short processing window already makes it one of the instant withdrawal casinos. The minimum withdrawal amount is also low at £5, while maximum withdrawal limits vary depending on the chosen method.
Below, you’ll find a clear breakdown of deposit and withdrawal limits, fees, and processing times, along with notes on which payment methods are eligible for the welcome offer.
| Payment Methods | Min Deposit | Max Deposit | Fees | Deposit Time | Triggers Bonus |
|---|---|---|---|---|---|
 Visa | £5 | £20,000 | No fee | Instant | |
 Mastercard | £5 | £20,000 | No fee | Instant | |
 Apple Pay | £5 | £20,000 | No fee | Instant | |
 Revolut Pay | £5 | £5,500 | No fee | Instant | |
 Google Pay | £5 | £20,000 | No fee | Instant | |
 PaysafeCard | £5 | £1,000 | No fee | Instant | |
 PayPal | £25 | £5,500 | No fee | Instant | |
 Trustly | £5 | £25,000 | No fee | Instant | |
 Pay by Bank | £5 | £20,000 | No fee | Instant | |
 Bank Transfer | £100 | £100,000 | No fee | 2-10 business days |
| Payment Methods | Min Withdrawal | Max Withdrawal | Fees | Withdrawal Time |
|---|---|---|---|---|
| Visa | £5 | £20,000 | No fee | Instant (Tested) |
| Mastercard | £5 | £20,000 | No fee | 1-4 hours |
| Apple Pay | £5 | £20,000 | No fee | Instant (Tested) |
| Revolut Pay | £5 | £5,500 | No fee | 1-4 hours |
| PaysafeCard | £5 | £2,000 | No fee | 2.5 hours (Tested) |
| PayPal | £10 | £5,500 | No fee | 1-4 hours |
| Trustly | £5 | £100,000 | No fee | 1-4 hours |
| Pay by Bank | £5 | £20,000 | No fee | 1-4 hours |
| Bank Transfer | £5 | £100,000 | No fee | 1-4 hours |
bet365 Mobile App
bet365 offers one of the most highly rated apps in the UK market. It performs well on both the App Store and Google Play: 4.7-rating from 451k reviews and 4.6-rating from 263k reviews, respectively.
Player reviews often highlight the app’s easy navigation and fast payouts. That said, some users have reported occasional issues with document uploads and login access. The fact that the company responds to player reviews is a positive sign for its reputation and overall player experience.
During our own testing and review process, the app worked smoothly with no technical issues or errors.
-
bet365
Android
iOS
bet365 Customer Support
| Chat |
Yes
|
|---|---|
| [email protected] | |
| Phone |
No
|
| Opening Hours | 7 Days a week, 24/7 |
bet365 offers several customer support options, including live chat, email, and social media via X, Instagram, and Facebook. All support channels are available 24/7. In addition, bet365 provides a detailed Help Centre that includes frequently asked questions and helpful guides for common issues.
Our expert tested bet365’s live chat and found the experience slightly mixed. Connecting to an advisor was not fully smooth at first, as the automated prompts led to the wrong team. However, once redirected, the issue was resolved quickly, with the full process taking around 11 minutes.
We continue to test bet365 regularly to see how customer service performance varies across different cases and times.
Responsible Gaming at bet365
bet365 places a strong focus on safer gambling. The site has a dedicated responsible gambling section that clearly explains what problem gambling is and how gambling works in practice. It also addresses common gambling myths, helping players understand which beliefs are misleading and what the realistic approach should be.
Not all casinos invest this much effort in responsible gambling. bet365’s level of transparency builds trust and shows a clear commitment to player safety and responsible play.
The section also explains the available tools in detail, including:
- A budget calculator
- Activity tracking
- Time-out options
- Gambling blocks
They also have clear guidance on how to set them up. As with other online casinos operating under the UK Gambling Commission, these tools are available to all players.
FAQs
Is bet365 legit?
Does bet365 have a sister site?
Which ADR service can I use to escalate a case with bet365?
bet365 Casino Guides
User Reviews
Average rating: 5.0 from 1 users. Happy or frustrated? We want to know! We welcome all feedback, but please keep it civil. Reviews containing profanity or abuse will be removed.
Jack
22 April 2026
Almost always use this site for sports betting, but have gotten a few free spins offers from them and their range of games is amazing.
Become a case now where I'll use it for sports and casino, never not been paid out too. Good site.