Luna Casino Withdrawal Time: 62 Minutes (Tested with Visa)
We have conducted a Visa debit card withdrawal test at Luna Casino, withdrawing £20 of real money from our account. It didn't take too long to conduct our test either because the withdrawal speed was rapid, returning our funds within just 62 minutes.
Below, we will cover the details behind that withdrawal test, walk through the exact process you need to follow to extract your funds and shine a spotlight on some known withdrawal problems.
Latest Luna Casino Withdrawal Times We Tested
Luna Casino Withdrawal Time Method by Method
The deposit options available to Luna Casino customers are strong with debit card, Instant Bank Transfer, PayPal and Trustly offered, however, your withdrawal choices will be limited to methods that you have used to deposit in the past. This is standard practice across the industry.
We opted to withdraw using a Visa debit card, triggering a request for £20. This is the site minimum across all methods.
Below, you can see all the Luna Casino payment methods for withdrawals with fees, withdrawal times and limits.
| Payment Methods | Min Withdrawal | Max Withdrawal | Fees | Withdrawal Time |
|---|---|---|---|---|
 Visa | £20 | Not specified | No fee | 1-3 days |
 Mastercard | £20 | Not specified | No fee | 1-3 days |
 PayPal | £20 | Not specified | No fee | 24 hours |
 Instant Bank Transfer | £20 | Not specified | No fee | 24 hours |
 Apple Pay | £20 | Not specified | No fee | 1-3 days |
Luna Casino Withdrawal Time Tests (Tracked Results)
In order to track our Luna Casino withdrawal test, we capture the time our withdrawal request is made on the casino site and then measure that against the timestamp our banking app notifies us of the funds reaching our account.
The time between the two becomes our formalised processing speed.
You can see our full test results by clicking on the + symbol.
- 1 hour and 2 minutesWithdrawal TimeVisaMethod Withdrawal Timeline
I requested my withdrawal to Visa debit card at 16:04.
Just over one hour after confirming my withdrawal, at 17:06, Halifax notified me of the funds arriving back in my bank account.
Withdrawal Process at Luna Casino
All being well, there will come a day where you are looking to withdraw funds from Luna Casino. The below withdrawal process has you covered:
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Choose "Cashier", "Withdraw"
Once logged into your Luna Casino account, click on the burger menu in the top left corner.
From this menu, choose the "Cashier" option to bring up another list of menu options. Now select "Withdraw".
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Choose Your Withdrawal Method
You will now see a text heavy screen. At the bottom, your available withdrawal options will be listed. Pick your preferred method by clicking on it.
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Provide Your Bank Info
In a slightly uncommon step, you will now be asked to provide your bank information. To do this, click on the purple button and, when prompted, enter you Bank Name and Account Number.
Click "Submit" when done.
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Enter Your Withdrawal Amount
In the "Amount" box, key in your desired withdrawal amount and click "Submit" when content.
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"Confirm Withdrawal"
You will now see a pop-up screen, which comes down from the top of the screen.
Providing you are happy with the message, click on the "Confirm Withdrawal" text at the bottom of the pop-up.
Finally, you will see a message appear confirming that your withdrawal request has been a success.
Luna Casino Withdrawal Problems
Our Luna Casino withdrawal process was a smooth one, but that doesn't mean that you won't come across bumps in the road during your own withdrawals.
To ensure you remain on the front foot, we have detailed the more common withdrawal problems below:
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Unsuccessful Withdrawals
An unsuccessful withdrawal is arguably the number one frustration that punters have with casino companies. Withdrawals are not blocked for no reason, though.
Normally, a casino operator will reject a withdrawal request for one of two reasons.
The first is where you have failed to complete wagering requirements. The other is where you still have to go through the KYC process, or at least a part of it.
Regardless of which camp you fall into, a conversation with the Luna Casino customer service team will move you forwards. They will be able to detail exactly what you need to change your withdrawal status.
Luna Casino Online Casino Withdrawal Review
All in all, the Luna Casino withdrawal process we went through was pretty good.
The process is relatively simple, albeit filling in secondary bank details is an additional step compared to most operators, and the processing speed of 62 minutes "back to bank" is excellent. That level of processing speed puts Luna Casino up there with the fastest withdrawal casinos in the industry.
If we were to make one complaint it would be that the minimum withdrawal amount is double that of the minimum deposit. It's not a big deal, but doesn't feel like a customer-first approach.
Share Your Luna Casino Withdrawal Experience
We've acknowledged our Luna Casino experience was largely good, but with a couple of areas where we think it could be improved.
Now, we invite you to complete our contact form and inform us of what your experiences at Luna Casino have been like. We will take your feedback and share it with our other readers, ensuring our in-depth review provides the most value possible.
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Ash is a seasoned writer specialising in the UK's online gambling market. With a background in data analytics and hands-on knowledge of the gambling industry, he offers practical insights into online casinos in the UK.