ProgressPlay is licensed by the UK Gambling Commission (#39335) and offers 20 in-house casino brands, including Betrino, Monster Casino and Fruity King.
They also provide white-label solutions for more than 100 casino sites in the UK and overseas.
Read on to learn more about ProgressPlay, including their platform features, RTP settings and the pros and cons of playing at their casinos.
Let's take a closer look at ProgressPlay's UK licensing, as well as their regulatory history.
ProgressPlay is licensed by the Gambling Commission under account number #39335. Their active licences are:
As such, they are fully approved to offer casino games, bingo and sports betting via their UK-facing sites and apps.
In May 2025, ProgressPlay was fined £1 million by the UKGC and made the subject of third party auditing.
They breached three sections of their licence conditions, relating to social responsibility and anti-money laundering requirements.
We test the Return to Player (RTP) settings of each casino network to offer you a guide as to what to expect when playing some of the most popular slots at their sites.
Here's what you can expect from ProgressPlay:
| Casino | Average RTP | Gates of Olympus | Tome of Madness | 777 Super Strike | Official Link |
|---|---|---|---|---|---|
| | 91.49% | 92.10% | 91.59% | 90.77% | PLAY HERE |
| | 92.83% | 94.50% | 92.00% | 92.00% | PLAY HERE |
| | 92.83% | 94.50% | 92.00% | 92.00% | PLAY HERE |
| | 92.83% | 94.50% | 92.00% | 92.00% | PLAY HERE |
| | 92.83% | 94.50% | 92.00% | 92.00% | PLAY HERE |
| | 91.49% | 92.10% | 91.59% | 90.77% | PLAY HERE |
As per our testing, the RTP settings of ProgressPlay tend to be at the low-to-mid end of the scale - we found them to be 0.66%, on average, below the standard rate of other casinos.
Remember, the RTP levels can be different at individual ProgressPlay sites.
Most of the ProgressPlay casinos share many of the same features, so we've taken a look at the pros and cons of the network as a whole.
Huge games library
Strong selection of promotions
Variety of payment methods accepted
We know from our analysis that a game library of around 3,800 titles is the industry average, so ProgressPlay's 6,500(ish) smashes that out of the park.
All categories, from slots and table games to live casino, are way above average.
Although the suite of casino promotions can vary from one casino to the next, on the whole there are multiple ways to win free spins with ProgressPlay each week.
They offer interesting seasonal bonuses as well, plus a rewards-based loyalty programme.
For the most part, you can expect around ten different payment methods to be accepted. These range from the standard (Visa, Mastercard, PayPal, Apple Pay etc) to the somewhat more obscure, like NeoSurf, Skrill, Neteller and Payz.
They're typically casinos that accept mobile bill payments, too.
Below par customer support
Lack of a functional search filter
Withdrawal fees
We have found the customer support provision at some of the ProgressPlay casinos to be sub-standard.
There's typically no phone option, email responses can be slow and the live chat tool is manned by an unhelpful AI bot (initially, at least).
With a collection of games that nears 6,500, ProgressPlay casinos really need an advanced search filter to navigate such an extensive library. This could be anything from volatility to RTP to game mechanics.
But you don't get that. Instead, you can type in a game name or browse their selection of providers... and that's it.
In this day and age, it feels so antiquated to have to pay withdrawal fees.
But that's the case at many of the ProgressPlay casinos, with a fee of 1% - up to a maximum of £3 - required.
If you're unsure which casino to go for, here are our top 2 picks from this casino network!
Pros
100% up to £100 + 50 Bonus Spins on Big Bass Bonanza
| Min. Deposit | £10 |
|---|---|
| Max. Amount | £100 + 50 bonus spins |
| Turnover | 10x |
| Expiration | 7 days |
100% up to £100 + 50 Bonus Spins on Bigger Bass Splash
| Min. Deposit | £10 |
|---|---|
| Max. Amount | £100 + 50 bonus spins |
| Turnover | 10x |
| Expiration | 7 days |

Craig has been writing about the online betting sector for more than a decade. He’s been having a flutter on the football, trying to master basic blackjack strategy and testing out the latest slots for even longer.